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Policy on the Protection and Processing of Personal Data

COMPREHENSIVE PRIVACY NOTICE – ÁGILEX

1. Identity and Address of the Data Controller This Privacy Notice sets forth the terms and conditions under which Ágil Market México SAS (hereinafter, the “Data Controller”), with its registered office located at [Insert Full Address, Neighborhood, District/Municipality, ZIP Code, City], will process the personal data concerning you as the data subject, for the purpose of protecting your privacy and your right to informational self-determination, as provided in the Federal Law on the Protection of Personal Data Held by Private Parties (the “LFPDPPP”), its Regulations, and the Guidelines for the Privacy Notice issued by the Ministry of Economy.

2. Personal Information Collected Agile Market Mexico We may collect your personal information in various ways: (i) in person (when you provide it directly), (ii) when you visit our website, (iii) when you use our services, and (iv) by any other means permitted by law.

The types of data we process when necessary for a specific purpose include:

  • Contact information: Name, address, phone number, email address, and date of birth.
  • Profile and Service Information: Information about your preferences, orders, or background information required for the service.
  • Additional information (if applicable): Financial information, personal interests, academic and professional background, and personal references (in the case of recruitment or business relationships).


3. Purposes of Data Processing Your personal data will be used for one or more of the following purposes necessary for the legal relationship with Agile Market Mexico:

  • Services Provided: To provide products or services you have requested, fulfill obligations arising from contractual agreements, and carry out billing processes or «Data Capture and Validation.».
  • Customer Service: To respond to your requests, identify you, and manage our relationship with you.
  • Business and Quality Objectives: Market research, networking and business relationships, and surveys on the quality of products or services.
  • Recruitment: Recruiting, invitations to events or conferences, and building candidate databases.
  • Safety: The need for secure access to facilities and training.


4. Transfer of Data to Third Parties Agile Market Mexico It does not share, sell, transfer, or disclose your personal information to third parties for purposes other than those specified, unless required by law or necessary for the contract.

However, Agile Market Mexico may transfer your data to the following categories of recipients under strict confidentiality measures:

  • Business partners and suppliers: To fulfill contractual obligations or provide the requested services. These third parties are required to maintain confidentiality in accordance with the terms of this notice and applicable law.
  • Public authorities: When the transfer is required by applicable law to comply with a legal obligation.


5. Use of Cookies and Web Technologies If you visit the website of Agile Market Mexico agilex.com.mx, data such as your IP address, browser, operating system, and duration of your visit will be collected. The temporary storage of this data is necessary to ensure the functionality of the website and the security of our systems. These logs are deleted when they are no longer needed.

We also use cookies and similar technologies to track the frequency of visits and tailor our offerings for your maximum convenience. Certain technologies will only be processed if you have previously provided your consent.

6. ARCO Rights (Access, Rectification, Cancellation, and Objection) You have the right to the following:

  • Access: Request information about what personal data has been stored and how it is used.
  • Correction: Request that we correct your information if it is inaccurate or incomplete.
  • Cancellation: Request that we delete your data when you believe it is no longer necessary for the purposes mentioned.
  • Opposition: To object to the use of your personal data for specific purposes.

You also have the right to withdraw your consent at any time.

To exercise these rights, you must submit a request to the Personal Data Department at Agile Market Mexico containing: (i) Name of the data subject, (ii) Address/Email, (iii) Data subject to the request, and (iv) Reason for the request.

Contact Information for Exercising ARCO Rights:

We will process your request within 10 (ten) business days of receipt.

7. Changes to the Privacy Notice Agile Market Mexico We reserve the right to modify our privacy policy at any time, with or without prior notice. Any changes will be posted on our website or through our usual channels. We recommend that you review this policy frequently.

Payment Methods in Mexico

At Ágilex Mexico, we want paying for your international shipments to be an easy, secure, and flexible process. We offer a variety of payment methods to suit your needs, including bank transfers, as well as digital options such as card payment links and cash payments via OXXO vouchers.

We also facilitate payments from other countries through international payment links, allowing customers in Latin America, the United States, and other parts of the world to make their payments quickly, conveniently, and securely. Thanks to our variety of options, at Ágilex we strive to provide you with greater convenience and flexibility when paying for your international shipments.

An Ágilex shipping box descending by parachute as a symbol of safe delivery.